Air traffic in India has inflated exponentially over the last five years both in terms of aircraft movement and passenger traffic. The compound annual growth rate (CAGR) of total aircraft movements was 3.3 percent and 5.6 percent for passengers during FY11 to FY14. In the next five years, the aviation sector is forecast to continue to grow in terms of the aircraft movements, passengers and freights. The operation of modern commercial air transports now increasingly also depends on digital systems for services - like autopilots operating on board. As in other areas of aviation, and to simplify maintenance operations, facilitate regulatory compliance and reduce costs, paperless technologies are also being incorporated into aircraft records management and fleet transitions [Aircraft Acquisitions, Sales and Lease Returns].

Paperless operations have the ability to deliver significant efficiency gains, but despite having a strong business case and the technology being readily available it still remains a challenge for the industry. Aiding airlines make the shift to digital from paper records is FLYdocs. FLYdocs developed their ground-breaking software in 2011. Headquartered in Staffordshire, United Kingdom, and with a fully owned subsidiary operating from Vadodara in Gujarat it is now driving the paperless office revolution by providing specialist high quality technical and business consultancy services from the UK, India and other worldwide offices. FLYdocs tailors its services to suit its clients’ obligations as the company knows that even in an industry as tightly regulated as Aviation, every client has a different way of working.

“There is a fine line between ‘buying cheap’ and ‘buying clever’. Buying FLYdocs means ‘buying clever’ – we’re not expensive at all and we save our customers huge amounts of money.” claims Adrian Ryan, Chief Executive Officer of FLYdocs.

FLYdocs, the industry preeminent aircraft data and records management software solution, enables a growing number of airlines and lessors efficiently compile aircraft records daily and re-deliver aircraft off lease on-time. Designed to suit the requirements of aviation businesses, FLYdocs is a low cost high delivery product that pays for itself everytime the client deploys it. FLYdocs provides complete online availability of the customer’s data of the aircraft, to sell or lease. The company also bestows a wide range of services, from acceptance of Aircraft Deliveries to fully managed Handbacks; Audits; Tech Records support; physical and electronic Document Storage.

FLYdoc assits customers with technical services for Scanning of Aircraft Records, Physical Records Management (Storage and Movement), and access to FLYdocs for Records Surveys and Audits. Besides, Operator services for Assessment and Review of Aircraft Lease Agreements, Assessment of International Compliance Regulatory Requirements and Maintenance Reserve Management are catered by FLYdocs. The MRO services rendered by the company include Integrated ‘closed loop’ Records Certification from the line and a number of bespoke and tailored solutions. Adding to the list of services are the Owner services through which clients are assisted for Assessment of Records, Negotiation of Purchase, Aircraft Valuations, Due Diligence, Presentation of Records, Negotiation of Sale ad Aircraft Re-Certification for Assistance in Purchasing, Management and Selling of an Aircraft.

FLYdocs can scan client’s records on site and also provides physical document storage services including boxing of records and movement to and from the storage facilities of the clients. The company creates upto date indexes and inventories followed by the fully automated work involved in uploading the files, processing them and generating them online in client’s own personalized FLYdocs website. This allows the clients to outsource the whole process to a single point of contact that enacts everything on client’s behalf, reporting back to the client on a regular basis with updates. Clients appreciate assistance by FLYdocs for exploration and compilation of documents with required tasks based on status sheets provided by the airlines. FLYdocs scans and audits the documentation against lease requirements and local / regional CAA requirements (like EASA and FAA). The Company formulates EOL documentation for the clients and assures the client’s safeguarding during the EOL Check and the actual re-delivery by undertaking full Repair Mapping and inspections as well as an on-site EOL Check Management, should the client require it.

“On time activities are a crucial factor for efficient functioning of an organization and hence, FLYdocs ensures the on-time selling or leasing of an aircraft every time. This has created a reputation of the company for excellence.” says Ryan. FLYdocs allows its clients the opportunity to experience the products features even if the client chooses to undertake the manual work in-house. FLYdocs sets up everything required, trains the client on the system and provides dedicated access to execute the integrated process from client’s own desk. The company also grants access to additional modules that can be enjoyed on a day to day basis by client company’s staff, some of them being Diary Planning Module, Repair Centre, Engine Centre and Lease Management Centre, that result in saving significant amounts of money that would otherwise be spent on Staff and Consultant costs.

Driving the paperless office revolution
FLYdocs is the most advanced system on the market specifically designed to enable Aircraft Operators, Leasing Companies, Aircraft Owners, Bank and Asset Managers to go paperless by controlling the paper trail, electronic data and current status for each of their Aircraft at the touch of a button. The FLYdocs product closes the loop for clients and take s the paperwork to process it online on a daily basis so that the client can audit the files for sign off instantly. FLYdocs’ advanced document identification system accomplishes every single individual piece of paper and automatically positions it in the appropriate place online for the customers. FLYdocs equips on-site staff to advocate the scanning and Document Management and facilitates the clients to administer their Documents, Maintenance Diary, Staffing and Aircraft Status.

The Future
The Indian market, in the next 10 years,is reckoned to expand at an augmented rate. As the Indian aviation industry gears to explode in a positive way, the economic growth of India safeguards the fact that aviation industry of India will leave China behind, in the upcoming years.

With customers across Europe, Americas and Asia, FLYdocs will continue to invest in and grow its Indian operation and forecasts to have 1000 employees in this strategic hub in the next 3 years.

FLYdocs India Profile
FLYdocs now has 9 offices across Europe, the Americas and Asia. But it is its office in Gujarat that is by far its largest and fastest growing. Set up in 2012 in order to support international business growth, there are now almost 200 employees developing its revolutionary software product and delivering projects for leading aviation companies around the globe from India.

Adrian Ryan, FLYdocs CEO, believes that the availability of good technical and customer service talent in India [both the national and local market]and the strong regional management team that the global company has built in this office have fueled the rapid growth of the Indian operation and contributed to FLYdocs being the largest provider of its kind in the world: “We’ve built a great team and have the right Indian Management Team and infrastructure to continue to scale the Gujarat office to be the hub of our global operation.”

Following private equity funding in FLYdocs earlier this year to support its ambitions,FLYdocs invested in a new state of the art facility in Gujarat with the capacity facilitate 1,000 employees to meet forecast growing demand.

In addition to some of the traditionally associated back office functions, FLYdocs has its global support centre, R&D teams and specialist aviation technical consultants based out of here. The customer facing teams spend much of their time traveling to deliver services on customer sites around the globe.

“We invest heavily in our people as well as the FLYdocs product and our service to our clients. Every year we bring many people from the office in Gujarat to the UK for intensive training for months at a time on what it takes to be a FLYdocs employee,” explains Mr. Ryan. “They then bring this expertise to the Gujarat office. We also send our global staff to India for training too, and it’s a very popular destination for FLYdocs staff based outside of India. I myself have been three times this year already. The cultural benefits of bringing our teams together means we all get to share our global experience and way of life to make sure that all of our staff enjoy working within the business which then translates into happy customers.”

Additional Benefits

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