According to a recent report, Indian food services industry is likely to reach $220 Billion by 2015 with a CAGR of 17 percent. While the proliferation of food outlets is indicative of the surge in the number of people going out for food, it is also raising the bar of customer expectations and to meet those expectations, food service providers are looking for Point of Sale solution which can seamlessly blend with their business processes to enable multi-channel customer service. SevenM Technologies, headquartered in Kolkata, addresses their concern through its innovative POS solution called CafeMagix. The solution tightly integrates into business processes to support Omni-channel customer servicing, customer engagement and other business enhancing initiatives.

“CafeMagix has everything that would be needed to manage a restaurant or food outlet. With Modules like - Store Management, Customer Management, Inventory & Stock Management, Product Management, CafeCard Management, Order & Billing Management, Reservation Management and Advanced Reporting, CafeMagix is just the best tool to aid your business achieve growth, by minimizing your efforts in managing it,” says Vinay Modi, Director, SevenM Technologies.

CafeMagix efficiently handles a wide range of payment options including Cash, Credit or Debit Cards. It also lets retailers issue Loyalty Cards to their customers and the customers can purchase items and services using the CafeCards. CafeMagix is able to play a central role not just in escalating sales but also in online promotions - through a fully branded online store front where orders can be taken online and reservations can be made. In addition, food outlets can accept orders both online and offline with CafeMagix, which is directly integrated with their store.

When it comes to inventory management, the solution intelligently updates the number of products which can be sold and informs the user whenever any SKU reaches re-ordering levels, thus reflecting the real-time status of inventories. The intelligent menu manager in CafeMagix, is directly linked to the inventories and order screens, and can show all products by categories. Its interface is touch-enabled and is accessible on smart phone and tablets, providing complete business control on the move.

Backed by latest encryption techniques and standards, CaféMagix is a highly secure system. It authenticates and authorizes the users, based on rules set by the administrator. Based on server-client architecture, it works through encryption of every communication between the server and the client with 256-bit SSL encryption. Moreover, the data stored on the servers, is also encrypted by latest security and hashing standards.

Committed to building customer-centric and affordable IT products, SevenM is leveraging its more than eight years of experience in making useful applications to expand further its customer base of various sizes, locations and needs. With more and more food outlets and restaurants coming up daily, SevenM has firm plans to further enhance its product line and offerings, keeping in mind the well-being of both the Customers and the Restaurant Owners by building more innovative and user-friendly products.