CIOTechOutlook >> Magazine >> August - 2016 issue

i2Space: Focusing to Meet the Diverse Requirements of Indian Travel & Hospitality Players

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The travel world has undergone a substantial transformation in the last few years, and the technology that incited the changes is growing at a faster pace than most can keep up with. In 2016, 51.8 percent of travelers who book trips via digital means have so far done the same using a mobile device, according to eMarketer's latest estimates of digital and travel research & booking. That will be up from 43.8 percent this year. Clearly, a robust mobile marketing plan is in order. This means responsive design, one-click booking, and location technology. Reiterating such innovations time and again to serve the travel and hospitality industry is the Hyderabad, Telangana headquartered, ISO 9001:2008 Certified, i2Space Web Technologies that brings all round solutions to the clients ranging from development to software.

The i2Space Troika – eTRAVOS, OBIBO & HOZBE
i2Space’s journey started by developing independent travel portals, however i2Space presently is not merely another “travel IT services” company. Instead, i2Space is a product base company with the major chunk of revenue streaming from a B2B2C product named eTravos. At the core eTravos is built on Microsoft technologies viz. ASP.Net 4.5, C# on .Net Framework 4.5, Web-API, SQL Server 2012. Besides, the User Interface (UI) uses JQuery, CSS, HTML5 and Ajax. On searching pan India Bus inventory of leading bus aggregators the i2Space team realized that the Southern & Western India operators have been extensively covered, whereas a plethora of operators from Eastern and Northern India are still offline. To fill this void, i2Space designed a solution called OBIBO. OBIBO (Online Bus Inventory & Booking Operations) provides Bus Inventory management as well as Booking service and brings the following in a single platform- Bus Operators, Bus Aggregators, Travel Agents and Website Development Companies. i2Space’s hospitality inventory & bookings management product Hozbe aims to connect the Hotel aggregators that have not reached out to smaller towns or even 2 star hotels in metros. “With Hozbe we’re aiming not only to link big & renowned hotel groups but also the smaller hospitality players in small town India like home-stays, furnished apartments”, adds Bhargava Vangapally, Founder & Director.

Hozbe is designed to deal with the entire life cycle of a hospitality business (Hotel, Homestays, Serviced Apartments) starting from inventory management, bookings to distribution of inventory. i2Space’s turnover for last FY was about Rs. 4 Crores and for FY 2016-17 the company is aiming for a turnover of Rs. 40 Crores. With investment plans in automation & machine learning i2Space is all set to develop company’s own AI based chatbot that will efficiently support the customers on a 24x7x365 basis and at the same time bring down the number of support staffs by increasing the
net efficiency.

Being one of the fastest growing travel technology providers in India with experience in instant delivery of Cloud based SaaS travel & hospitality portals, i2Space strives to change the face of the Indian Travel and Hospitality sector via updated services and user experience.

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